Finance FAQ’s

I’m a renter who doesn’t receive a water bill

The property owner will typically receive the billing statement instead of the tenant. In general, apartments, housing complexes, and home parks only have one water meter that serves the building or park, so each resident would not see a respective statement for water/wastewater usage. The Billing department cannot divulge information to multifamily tenants by a single water meter due to the City’s confidentiality policy. You will need to contact your landlord or property owner to  see your water/wastewater statement charges.

Why do water rates keep increasing?

The City of Willamina wants to ensure a level of service to maintain the city’s drinking water. Maintenance, repair and improvements are necessary to provide Willamina residents the best level of service possible and to do this we must keep the cost where we can achieve the upgrades, maintenance, or improvements needed and keep enough funds available for:

  • The maintenance or repair of the City’s water and wastewater treatment facilities
  • Upgrade the facility process to allow for long-term cost savings
  • Be able to expand when the City grows
  • Cover the increasing costs of supplies
  • Keeping a small amount in reserve so we do not have to take out a debt for small repairs or emergencies

How can I get help paying my utility bill?

There are resources available in Yamhill and Polk Counties, visit our financial assistance page for more information.

How do I pay my utility bill?

You can pay your bill online, mail or in person at City Hall on 411 NE C Street. We accept cash, check, money order, or credit card.

How do I pay a traffic citation?

You may pay traffic citations in person at City Hall on 411 NE C Street. We accept cash, check, money order, or credit card.

How do I dispute a citation?

Attend court, held at City Hall once per month. You should receive communications regarding your court date via mail. If you have questions contact the Court Clerk at (503) 876-2242.

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