FAQ Topic: Water & Sewer

How do I start water service?

New residents must complete a move-in application and pay a $155.00 utility deposit. Once a move-in application is completed and deposit paid, water and sewer utilities will be placed in the resident’s name. Click here for more information on water and sewer service.

How do I test my drinking water?

The City of Willamina completes regular testing on our water system. For annual consumer confidence reports, visit our Public Works water page or call City Hall at (503) 876-2242.

I’m a renter who doesn’t receive a water bill

The property owner will typically receive the billing statement instead of the tenant. In general, apartments, housing complexes, and home parks only have one water meter that serves the building or park, so each resident would not see a respective statement for water/wastewater usage. The Billing department cannot divulge information to multifamily tenants by a … Continued

Why do water rates keep increasing?

The City of Willamina wants to ensure a level of service to maintain the city’s drinking water. Maintenance, repair and improvements are necessary to provide Willamina residents the best level of service possible and to do this we must keep the cost where we can achieve the upgrades, maintenance, or improvements needed and keep enough … Continued

What do I do if I have a water leak?

Water leaks at the residence are the responsibility of the owner to repair. If the leak is on City property, please notify the City.  If you need your water shut off, call City Hall at  (503) 876-2242 during business hours. If it’s after hours call (503) 437-6998. Customers are not authorized to tamper with City … Continued

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