I’m a renter who doesn’t receive a water bill

The property owner will typically receive the billing statement instead of the tenant. In general, apartments, housing complexes, and home parks only have one water meter that serves the building or park, so each resident would not see a respective statement for water/wastewater usage. The Billing department cannot divulge information to multifamily tenants by a single water meter due to the City’s confidentiality policy. You will need to contact your landlord or property owner to  see your water/wastewater statement charges.

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